Terms of Service

1. About Aletheia

Aletheia Technologies LLC (“Aletheia,” “we,” “us,” or “our”) operates usealetheia.com (the “Platform”). We provide tools that help buyers and sellers in Utah structure and manage real estate transactions directly, without a brokerage acting between them.

We are a software company. We generate documents from information the parties provide, track deadlines, capture digital signatures, and create a shared record of offer and transaction events. We do not advise on any of this. We do not review documents for legal accuracy, negotiation strategy, or enforceability. Nothing we produce is a legal opinion or a recommendation of any kind.

The Platform is available for properties located in Utah. Buyers may be located anywhere in the United States.

2. Eligibility

You must be at least 18 years old to use the Platform. By creating an account, you represent that:

• You are at least 18 years of age.
• You have the legal capacity to enter into binding contracts.
• You are not prohibited from using the Platform under applicable law.
• All information you provide is accurate and complete.

We reserve the right to terminate accounts of users who misrepresent their eligibility.

3. Account Registration

To use the Platform, you must create an account with a valid email address and password. You agree to:

• Provide accurate, complete, and current registration information.
• Keep your login credentials confidential.
• Notify us immediately of any unauthorized account access at support@usealetheia.com.
• Accept responsibility for all activity that occurs under your account.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised. For information on how to close your account and what happens to your data, see Section 20 and our Privacy Policy.

4. Platform Services

4.1 What We Provide

• Offer submission tools with structured real estate fields.
• Generation of purchase agreement documents and post-execution addenda from information you and the other party supply. See Section 8 for details on document generation.
• Counter-offer and negotiation tools.
• Digital signature capture. See Section 9 for details.
• Audit trails logging significant offer and transaction events.
• Secure document upload and storage (pre-approval letters, proof of funds, inspection reports, property disclosures, and other transaction documents).
• Showing scheduling tools — buyers can request showings, sellers can confirm or decline. See Section 12 for details.
• Transaction coordination tools tracking contingency deadlines, earnest money status, and transaction milestones through closing.
• Secure messaging between buyers and sellers within a transaction.
• Tools to record and track off-platform activity when one or both parties are not using the Platform. See Sections 6 and 7.

4.2 What We Do Not Provide

• Real estate brokerage services or representation of buyers or sellers.
• Legal, financial, or tax advice of any kind.
• Review of any document for legal accuracy, validity, or enforceability.
• Property listings, search, or discovery services.
• Title, escrow, or closing services. We do not hold funds.
• Any guarantee that an offer will be accepted or a transaction will close.

5. The Platform Is Free

Aletheia is free for all buyers and sellers. There are no offer submission fees, listing fees, success-based charges, or subscription plans for individual buyers and sellers. We do not charge a fee when a transaction closes.

If we introduce any paid feature or pricing in the future, we will notify you in advance and you will be able to evaluate it before incurring any charge.

6. Off-Platform Counterparties

6.1 What This Means

A real estate transaction involves two sides. Sometimes one side uses Aletheia and the other side does not — for example, a seller using Aletheia who received an offer from a buyer who contacted them off-platform, or a buyer logging an offer they received by email.

To keep both sides of a transaction in the same record, we create a limited account entry for the off-platform counterparty. We call this a shadow account. The person who is the shadow counterparty did not visit the Platform, did not register, and did not agree to these Terms before the account entry was created.

6.2 What We Hold About a Shadow Counterparty

The on-platform user provides the counterparty's name and email address when logging the transaction or offer. We store:

• The counterparty's name and email address as provided by the on-platform user.
• An internal account identifier that links to the offer or transaction record.
• Any attestations the on-platform user records about the counterparty's off-platform actions. See Section 7.

We do not use the shadow counterparty's name or email for marketing. We send one outreach email: an invitation to view the deal and, if they choose, create an account.

6.3 The Invitation Email

If you are a shadow counterparty, you will receive one email from Aletheia letting you know that the other party in your transaction used the Platform to record the deal. The email explains:

• Who the other party is.
• What property the deal concerns.
• Your role in the deal (buyer or seller).
• A link to create your own Aletheia account and see the full deal record. The link expires in 30 days; if it expires, you can request a new one at support@usealetheia.com. Expiration does not affect the underlying record or the transaction.

The record described above exists from the moment the other party logs the transaction. It is part of that party's transaction data — not an account you control. You cannot log in to it, and neither can anyone else. It becomes your account, with your own password and access to the full transaction record, only if you click the link and complete registration.

If you do not want to create an account, you can ignore the email. Your name and email will remain in the transaction record as the identified counterparty — we cannot remove them without also removing the transaction record itself, because your identity is part of what makes the record accurate. If you have concerns about how your information is used, see Section 6.5 and contact us.

6.4 Claiming Your Account

If you click the invitation link and register, your shadow account becomes a full Aletheia account. You will be able to see the full transaction record, participate in the transaction through the Platform, and use all Platform features going forward. You will also be asked to accept these Terms and our Privacy Policy at that time.

6.5 If You Didn't Expect This Email

If you received an invitation and are not a party to a real estate transaction, or if you believe your name and email were used in error, email us at support@usealetheia.com. A member of our team will investigate and respond within 30 days.

What we can do depends on what we find:

• If the record is an error — your name and email were entered for someone else's transaction, or the transaction does not actually exist — we will correct or remove it.
• If the record is tied to a real transaction in which the other party identifies you as a counterparty — we cannot unilaterally remove your identity from that record. Your name is part of what makes the transaction record accurate. We will tell you what we found and explain what options, if any, are available.

There is no automated removal path. All requests are reviewed manually by our support team.

For the full description of how shadow counterparty data is stored and retained, see our Privacy Policy, Section 3.

7. Attestations — Recording Off-Platform Actions

When a transaction involves an off-platform counterparty, the on-platform user may record attestations: structured statements asserting that the off-platform party took a specific action outside the Platform, such as signing a document or sending an offer.

Each attestation includes:

• The type of action being attested to.
• The exact text of the affirmation the recording user accepted.
• The IP address and browser information of the recording user at the time of recording.
• A timestamp.

Attestations are stored permanently as part of the transaction record. They cannot be deleted or altered after creation.

By creating an attestation, you affirm that your statement is accurate to the best of your knowledge. Knowingly submitting a false attestation may constitute fraud or misrepresentation.

8. Document Generation

Aletheia generates purchase agreements and post-execution addenda from information that you and the other party provide through the Platform. When you fill in the offer form or amendment form, we use those inputs to produce a PDF document.

You acknowledge that:

• The document is generated from the data you and the other party entered. Errors in your inputs produce errors in the document.
• Aletheia does not review generated documents for legal accuracy, completeness, enforceability, or compliance with applicable law.
• Aletheia is not a party to any purchase agreement or addendum generated through the Platform.
• You are responsible for reviewing all document terms before signing and for seeking legal counsel if you have questions about any term.
• The legal effect of any document depends on applicable state law and the circumstances of the parties — Aletheia does not make representations about whether any document will be enforceable in any specific situation.

9. Electronic Signatures

By using the Platform, you consent to conduct transactions electronically and to use electronic signatures in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.) and the Utah Uniform Electronic Transactions Act (Utah Code § 46-4-101 et seq.).

When you sign a document on the Platform, we capture and store:

• An image of your drawn signature.
• The date and time of signing.
• Your IP address and browser information at the time of signing.
• A record of the specific document version you signed, identified by a cryptographic hash.

Once a document is signed by all required parties, it is frozen as an immutable PDF record. The document cannot be altered. Both parties receive access to the signed document through the Platform.

You acknowledge and agree that:

• Your electronic signature indicates your agreement to the terms of the document you signed.
• You are responsible for reviewing all terms before signing.
• You may withdraw your consent to electronic signatures by contacting support@usealetheia.com. Withdrawal will limit your ability to use the Platform, since signatures are required for offer acceptance.
• To access electronic records, you need: a device with internet access, a current web browser, and a valid email address.

Signed documents and signature records are retained for the period described in our Privacy Policy, Section 6.

10. Earnest Money

The Platform provides tools to track earnest money deposits as part of a transaction. You acknowledge that:

• Aletheia does not hold, manage, or disburse earnest money funds. We are not an escrow agent, title company, or financial institution.
• Earnest money is held by a third-party escrow agent, title company, or attorney designated by the parties.
• It is your responsibility to verify the identity, licensing, and bonding of the earnest money holder.
• The earnest money tracking features on the Platform are informational only. They are not proof of deposit, receipt, or disbursement.
• Disputes about earnest money are between the buyer, seller, and the designated holder. Aletheia is not a party to any earnest money dispute.

11. Fair Housing

All users of the Platform must comply with the Fair Housing Act (42 U.S.C. § 3601 et seq.) and applicable state and local fair housing laws. These laws prohibit discrimination in the sale or purchase of housing based on race, color, religion, national origin, sex (including sexual orientation and gender identity), familial status, or disability.

Users who engage in discriminatory conduct through the Platform may have their accounts terminated immediately. If you believe you have experienced housing discrimination, you may file a complaint with HUD at hud.gov/fairhousing or call 1-800-669-9777.

12. Showing Scheduling

The Platform includes tools for buyers to request property showings and for sellers to confirm, decline, or reschedule them. These tools create a structured record of showing requests, responses, and any messages exchanged between buyer and seller about scheduling.

Aletheia does not facilitate access to the property, verify the identity of showing attendees, or guarantee that any showing will take place. Scheduling coordination through the Platform does not create any obligation for the seller to allow access. Buyers and sellers are responsible for their own arrangements and safety.

13. User Conduct

You agree not to use the Platform to:

• Submit fraudulent, false, or misleading offers, attestations, or information.
• Impersonate any person or entity.
• Violate applicable law, including Utah real estate and fair housing laws.
• Attempt to reverse-engineer, scrape, or otherwise access the Platform other than through its intended interface.
• Transmit viruses, malware, or other harmful code.
• Harass, threaten, or harm other users.
• Circumvent any security or authentication feature of the Platform.

Violation of these standards may result in immediate account termination.

14. Intellectual Property

The Platform, including its software, design, and content, is owned by Aletheia Technologies LLC and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose. You may not copy, modify, or distribute the Platform without our written consent.

You retain ownership of documents and information you upload to the Platform. By uploading content, you grant Aletheia a limited license to store, display, and transmit that content as necessary to operate the Platform and to provide it to the other party in your transaction. This license ends when the applicable retention period described in our Privacy Policy, Section 6, expires.

15. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ALETHEIA DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.

ALETHEIA MAKES NO REPRESENTATIONS ABOUT THE LEGAL ACCURACY, VALIDITY, OR ENFORCEABILITY OF ANY DOCUMENT GENERATED THROUGH THE PLATFORM.

ALETHEIA MAKES NO REPRESENTATIONS ABOUT THE ACCURACY OF ANY INFORMATION PROVIDED BY OTHER USERS, INCLUDING OFFER TERMS, PROPERTY DESCRIPTIONS, OR ATTESTATIONS.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALETHEIA AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY.

ALETHEIA'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO ALETHEIA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

17. Indemnification

You agree to indemnify, defend, and hold harmless Aletheia Technologies LLC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any offer, document, attestation, or transaction facilitated through your account.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Platform shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, with proceedings conducted in Salt Lake County, Utah.

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION RELATING TO YOUR USE OF THE PLATFORM. EACH DISPUTE MUST BE BROUGHT INDIVIDUALLY.

Either party may seek emergency injunctive relief in a court of competent jurisdiction in Salt Lake County, Utah.

19. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by email or prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms. If you do not accept updated Terms, you may close your account before the effective date.

20. Account Closure

20.1 Closing Your Account

You may close your account at any time from the account settings page in the Platform. You do not need to contact us. Account closure is immediate.

Account closure is blocked if you have an active transaction in progress (status: active, pending closing, or disputed). A live two-party transaction can only end through completion or a mutual cancellation process. Resolve or cancel any active transaction before requesting account closure.

20.2 What Happens to Your Data

When you close your account, we anonymize your user record rather than deleting it outright. Open offers are automatically withdrawn and the other party is notified. Draft offers that were never submitted are deleted. The anonymization clears your name, email, phone number, password, address, and other directly identifying profile fields. What remains is an anonymized record linked to your historical transaction, offer, and audit data.

Transaction records, offer records, signed documents, and audit trails are retained for the period described in our Privacy Policy, Section 6. This retention exists because these records document a real transaction that may be relevant to legal proceedings after the fact.

For a full description of what is cleared and what is retained, see our Privacy Policy, Sections 6 and 7.

20.3 Termination by Aletheia

We may suspend or terminate your account immediately if you violate these Terms or if we are required to do so by law. If we terminate your account, you will be notified by email. Your rights to previously signed documents are not affected by termination, but your access to the Platform ceases.